Ejecta Marketing Ltd.
Tobacoo House,1st floor, Old Court House Corner, Kolkata-700001
Why are these Terms and Conditions of Sale important to me?
These Terms and Conditions are important to you because they apply to all orders that you place with www.birthdaystore.in for delivery in India (including its territories and possessions) .
We strongly recommend that you read these Terms and Conditions carefully before submitting your order to us.
- How does it work?
Who am I placing my order with?
When you make a purchase through the Ejecta Marketing Ltd., you are placing the order with www.birthdaystore.in
Any reference to “we”, “us” or “our” means Ejecta Marketing Ltd., and any reference to “you” or “your” means you as a customer. References to “I” and “my” in the theme questions do also mean you as a customer.
Please note that the www.birthdaystore.in is intended for consumers to purchase items for personal use, not for resale or commercial use.
Can I make a purchase through the www.birthdaystore.in if I am under 18 years or do not possess full legal capacity?
No, we do not sell products through the www.birthdaystore.in for purchase by children. If you are under 18 years or do not possess full legal capacity, you may only use the www.birthdaystore.in website under supervision and with the consent of your parent or guardian.
When am I entering into a binding agreement?
When you order through the www.birthdaystore.in, you will have the opportunity to review, correct and delete your data before you place the order. By clicking on the button “Buy“, or otherwise confirming your order, you are making a binding offer to purchase the products.
Once you have ordered your products from the www.birthdaystore.in, we will send you an automatic confirmation of receipt. This does not mean that the order has been accepted.
When you place your order with us, you are making an offer to buy, which is accepted by us when you receive a shipping confirmation email confirming the details of the ordered products, your online payment and delivery. It is, therefore, essential that you submit an accurate email address when placing your order.
Can I refuse to agree to the Terms and Conditions and still make a purchase?
No, you will only be able to place an order if you agree to these Terms and Conditions. In order to place an order through the www.birthdaystore.in , you must agree to these Terms and Conditions by clicking the box “I agree to the Terms and Conditions“.
- How should I understand the prices on www.birthdaystore.in?
How is the pricing of my order determined?
an estimate of the applicable sales tax will be listed on the checkout page. The exact amount of sales tax charged will be calculated when your order is submitted and will be listed in your order confirmation. Sales taxes is calculated on the merchandise total, including shipping & handling charges when required by State law.
Are delivery costs included in the prices?
No, delivery costs are not included in the prices.
When you place an order a special fees will be indicated before the order is placed.
- How do I pay?
Which credit cards can I use?
You can use the following credit cards to pay for products from the www.birthdaystore.in Visa, MasterCard,Debitcard,Credit card .
What is the process when I use my credit card in the www.birthdaystore.in ?
When you use your credit card, the card will be per-authorized for payment at the time of ordering. As part of this authorization process, your bank may place a hold on your account for the purchase amount of the order. The hold will be removed after a number of days determined by your bank. Check with your payment card provider for additional details.
- How are my orders delivered?
When can I expect to receive my orders?
Delivery times vary and depend on the delivery address for your order. In general, you may expect to receive your order within 10 business days.
Will I be charged for delivery costs?
Yes, delivery costs will be added to the prices of the ordered products. Shipping costs vary depending on the value or your order. You can see the delivery costs in the order review.
.What if my orders are delayed?
We make every possible effort to deliver products within the estimated timescales as indicated in your virtual shopping bag and order review. However, delays can sometimes happen due to unforeseen events beyond our control. If your order is delayed, you will be informed of this as quickly as possible.
You agree to let us deliver within an additional period of time appropriate to the circumstances. If we fail to deliver the products within that additional period of time, you are entitled to cancel your order
What if the products are damaged during transport?
If your products are damaged during transport, we will be responsible for such damages.
‘During transport’ refers to the period during transport until you or someone appointed by you, other than the carrier, has taken physical possession of the products.
If you choose to return the products (regardless of the situation), you will be responsible for damage to the products caused during return transport.
On occasion, we record telephone conversations when complaints are made to ensure quality in our handling of customer complaints. You will be informed of this before the recording starts.
5.How may I return a product?
You may return the products under the terms of our Return Policy.
Refund will be done within the 2 working days of your order cancellation due to the above mentioned criteria. Customer will receive an email along with the refund details. The amount will be credited and reflected to the customer’s account within 4-10 working days once refund is done from our end.
Refund can be issued under the below mentioned circumstances:
Dissatisfied / Issue with the quality of the product :
If the products seems to unsatisfactory to the recipient due to the poor quality, a 100% refund will be issued to the customer.
Customer must send us an email stating the reason of returning the product. Please mention the order details and Image of product on the email.
Return and Refund policy will not be executed to any food items.
- Are there any other things I should know about?
How does electronic communication between me and www.birthdaystore.in
When visiting the www.birthdaystore.in or sending emails to our Customer Service team, you are communicating electronically with us. We communicate with you by email or by posting notices on the website. For contractual purposes you consent to receive electronic non-marketing communications from us, and agree that all agreements, notices, disclosures and other electronic communications that we provide satisfy any legal requirement that such communications be in writing. When placing an order, you may also elect to receive marketing and other communications from us. This clause does not affect any statutory rights you might have.
What can I expect from the images of the products I see on the website?
The images of the products on our website are for illustrative purposes only. We try hard to portray the items on our website accurately, however slight variations may occur. All measurements quoted are approximate and the reproduction of colors is as accurate as photographic and publishing processes will allow. Please note there may be variations in colors dependent on the calibration and settings of individual screens. Attention to detail is very important to us. Still, typing errors can happen. In such cases, we’ll correct the error and follow the correct information.
Can I use any product I buy on the website for commercial purposes?
No, products sold through the www.birthdaystore.in are for use by consumers only; products sold through the www.birthdaystore.in must not be used for commercial purposes such as promotional campaigns, marketing or public relations. In addition, you may not associate any product or part thereof with any other company’s name or logo.
What if parts of these Terms and Conditions are deemed unlawful or invalid?
Should any part of these Terms and Conditions be deemed unlawful and/or invalid and thus not enforceable, this will not affect the validity and enforcement of the remainder of the Terms and Conditions.
7.What law will apply?
This Agreement and its interpretation here under and all suits and special proceedings here under shall be construed in accordance with the applicable Indian laws and any dispute arising shall be governed by the same.